FAQs

Get answers to common questions.

  • Does the price include set up and delivery?

    Yes, although additional fees may apply for areas greater than 35 miles from Atlanta / 30310. Remember prices do include sales tax.

  • Do you deliver to other cities?

    Yes, but please be aware that due to gas prices and the possible need for an extra truck and labor that travel fees can be quite high. Please call our office for a quote or see the estimates below:

    Less than 35 Miles = $0.00

    Greater than 35 Miles = $30.00

    Greater than 65 Miles = $55.00

    Greater than 95 Miles = $80.00

    Greater than 125 Miles = $105.00

    Greater than 155 Miles = $130.00

    Greater than 185 Miles = $155.00

    Greater than 215 Miles = $180.00

    Greater than 245 Miles = $195.00

    Greater than 275 Miles = $230.00

    Greater than 305 Miles = $255.00

    Greater than 335 Miles = $280.00

    Greater than 365 Miles = $305.00

  • Does the standard 4 hour rental time include your set up time (Zorbs / Turbo Rush 360 Only)?

    No. We arrive early to set up so you get the entire rental time to play. *The 4 hour rental only applies to the Zorb and Turbo Rush 360 Equipment.* All other rentals are all day and can be used an additional day for the prices listed on the website (subject to change).

  • When do you set up?

    That depends on how many rentals we have that day. Generally we arrive 1-3 hours before the rental time begins. If we have a lot of rentals that day, we may need to set up as early as 4 hours in advance. If this is the case, we will confirm beforehand so that someone will be at the party location.

  • Do we have to keep it plugged in the entire time?

    Yes. A blower keeps air in the jump unit the entire time. Once unplugged they deflate. That's why we require an outlet within 50' of the unit or a generator. Longer cords can pop your circuit breaker so we bring our own heavy duty cords.

  • What about parks? Do parks have electricity?

    We love setting up at parks but most parks do NOT have electricity. If you want to set up at a park, you must rent a generator. We rent generators at a reasonable cost. Also, parks are first come, first serve so get your spot early in the day (unless you make reservations). Sometimes parks require a certificate of insurance for inflatables and some don't allow inflatables at all. Please check with the city or county before you plan your party.

  • What payments do you take?

    Cash or Credit Cards. If paying by cash, please have exact change as our drivers do not carry cash.

  • Do you require a deposit?

    Yes, all orders require a deposit to lock in your date.

    The minimum order is $75.

    $75 to $149 Orders = $25.00 Deposit

    $150 to $249 Orders = $55.00 Deposit

    $250 to $399 Orders = $85.00 Deposit

    $400 and up = $125.00 Deposit

  • What surfaces do you set up on?

    We can set up on Grass (our favorite and best for the kids), dirt, asphalt, and concrete (in some cases). Sorry, we can't set up on any type of rocks as the constant rubbing will wear through the vinyl jumps.

  • Can we see a copy of your contract, waiver, and safety rules?

    Yes. There is a link in your receipt once you've ordered or you may contact our office or visit the following website:

    https://docs.google.com/document/d/1nAJoOmVJ8kDUAhcepniPBqcuASQnZfn_PGQy7RAAyHk/edit?usp=sharing

    https://goo.gl/forms/fGnNhodGM7hlDGNU2

  • How big are your inflatables?

    Ours are 17x16 and 18x17, which are larger than the normal bounce houses (13X13 or 15x15.) We have some HUGE ones also.

    Our slides are 34x17x20 (Wet/Dry Slide) and 40x20x26 (Giant Dual Slide)

    Our Zorb Tracks are 75x25x12 (Rolling Hills) and 75x30x1.5 (X-Treme)

    When in doubt, measure your space to make sure it will fit. Jumps need room to be staked and they need room for the blower and can't rub against walls or trees as this may damage the jump. The sizes listed with each jump include the space needed for stakes etc. If you have stairs or a tiered backyard, please call our office to discuss options for setup.

  • What about the big jumps? Any special requirements?

    Check the requirements listed with each jump. Also, make sure you have at least a 4' access to the area where it will be set up. The jumps can weigh up to 650 pounds so we need a clear path with ample room.

  • Are we responsible for the unit if it gets a tear or damaged in any way?

    Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. We don't want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator.

    Still have a question? Call or Write: FieldDaysAndMoore@gmail.com 404-916-1819

  • We've rented some really dirty jumps from other companies in the past. Are they always that dirty?

    No. The jump should be clean when you get it. Field Days and Moore cleans and disinfects after every rental.